Return Policy

Thank you for shopping with us at www.alpinemotorcyclesbenalla.com.au. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return policy to ensure your shopping experience with us is a positive one.

Returns:

If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of delivery. Please note that the return postage cost is at the customers expense. To initiate a return, please send an email to salesbenalla@alpinemotorcycles.com.au with your order number, reason for return, and your contact information. We will process your return request within 2 business days and provide you with instructions on how to return the item.

Faulty Goods:

We take great care to ensure that all products leaving our warehouse are in excellent condition. However, in the rare case that you receive a faulty product, we will gladly refund or exchange the item for you. To initiate a return for a faulty item, please send an email to salesbenalla@alpinemotorcycles.com.au with your order number, a detailed description of the fault, and your contact information. We will process your return request within 2 business days and provide you with instructions on how to return the item.

Exchange:

If you ordered the wrong size, we are happy to exchange the item for you. To initiate an exchange, please send an email to salesbenalla@alpinemotorcycles.com.au with your order number, the size you would like to exchange for, and your contact information. We will process your exchange request within 2 business days and provide you with instructions on how to return the item.

Please note that the item must be in its original condition and packaging with all tags attached to be eligible for a return or exchange.

Thank you for choosing Alpine Motorcycles Benalla. We appreciate your business and hope you enjoy your shopping experience with us. If you have any further questions, please do not hesitate to contact us at salesbenalla@alpinemotorcycles.com.au.